Returns & Exchanges
At CAMI, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We strive to make the process as seamless as the silk in our collections to ensure your shopping experience is effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your initial shipment.
- 3.Attach the Label
Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.